Resident Retention

Retaining current residents is key to maintaining a positive reputation and achieving low turnover.  Below are a few resident retention services that BHA offer clients.  If you would like to discuss different ideas to help retain your residents, please contact Bonnie today!


Event Organization

Bonnie Hoy and Associates can plan, organize and administer your community events.  Encouraging residents to participate in community activities, and offering them value-added services, is the cornerstone of any great resident retention strategy.

We have experience coordinating barbecues, coffee morning, staff events, seasonal cocktail parties, charity initiatives, and many more great get togethers.  Using BHA is cost-effective because of our bulk pricing models.

Contact us today to see how we can help you entertain residents and retain customers.


Welcome Baskets

A first impression lasts a lifetime and welcoming your new resident with a welcome basket is a perfect touch that starts the landlord-tenant relationship off right.  We offer our clients a welcome basket service that delivers a package of essential items upon move-in.  Items could include moving day essentials such as toilet paper, hand soap, shampoo, and detergent. Add coffee and snacks and you have a gift that will be welcomed by any tenant. We wrap it in cello, top it with an elegant bow and add a gift card personalized for your property. It’s a gift you will be proud to give.

Cora Armstrong - Schickedanz Bros Properties, Senior Property Manager

" Bonnie Hoy has set up a number of resident retention initiatives for Schickedanz Bros Properties. These initiatives include such things as a spring colouring contest for the children, resident coffee mornings at Christmas, wine and cheese evenings, and summer BBQs. We have found that our residents are enthusiastic about these annual events and that they look forward to them with great anticipation. The results of the resident retention initiatives are measurable - our residents refer their friends to us. Resident referrals are our number one method of finding new rentals, and they are all nice people because they are friends! "

Cora Armstrong - Schickedanz Bros Properties, Senior Property Manager